Terms of Service

Terms and Conditions

Effective Date: April 25, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the Omniroo service (the “Service”) operated by Hey Data Pty Ltd (“Omniroo”, “we”, “us”, or “our”). By creating an account, subscribing to a plan, or using the Service in any way, you agree to be bound by these Terms.


1. Definitions

  • “Account” means the user account you create to access the Service.
  • “Customer”, “you”, or “your” means the individual or legal entity that subscribes to the Service.
  • “Services” means the features, functionality, and tools provided by Omniroo, including Stripe–HubSpot data sync and related integrations.
  • “Subscription Plan” means one of the service tiers (Free, Pro, Business, Enterprise) described on our website.
  • “Usage Events” means individual synchronization events of Stripe subscriptions, customers, or invoices to HubSpot.

2. Acceptance of Terms

By registering for an Account or using the Service, you acknowledge that you have read, understood, and agree to these Terms and any policies referenced herein, including our Privacy Policy.

3. Changes to Terms

We reserve the right to modify these Terms at any time. By posting updated Terms on our website, we notify you of the change. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance.


4. Eligibility

You must be at least 18 years of age and capable of entering into a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.


5. Service Description

Omniroo provides: Real-time synchronization of Stripe subscriptions, customers, and invoices to HubSpot pipelines, contacts, and invoice objects.

  • Customizable mapping of subscription deal stages within HubSpot.
  • Usage alerts and overage handling based on your chosen Subscription Plan.

6. Account Registration

6.1 Accuracy. You agree to provide accurate, current, and complete information when creating your Account and to maintain and promptly update all account information.

6.2 Credentials. You are responsible for safeguarding your login credentials. You agree not to share your password or allow unauthorized access to your Account.


7. Subscription, Billing & Usage

Omniroo provides its Service under subscription plans with associated fees and allowances. By subscribing, you agree to pay all applicable fees and taxes in accordance with our Billing Policy, available on our website. You may upgrade, downgrade, or cancel your subscription at any time, subject to the terms of your Subscription Plan. Usage of the Service is subject to limits and allowances defined in your Subscription Plan; exceeding those limits may result in additional charges as detailed on our pricing page. For full details on plan features, pricing, usage caps, and overage charges, please refer to our pricing page.


8. Support

Omniroo offers technical support to assist you in using the Service. The scope, channels, and response times for support are determined by your Subscription Plan. For details on support levels and contact methods, please refer to our Support Policy and the Subscription Plans on our website.


10. Intellectual Property

All patents, trademarks, service marks, trade names, logos, and copyrights (“Omniroo IP”) used or displayed in connection with the Service are owned by Omniroo or its licensors. No rights are granted to you other than as expressly set forth in these Terms.


11. Confidentiality

Each party agrees to maintain in confidence all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential.


12. Data Protection & Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and disclose information.


13. Term and Termination

13.1 Term. These Terms remain in effect as long as you have an active Account.

13.2 Termination by You. You may cancel your subscription at any time via your account settings. Free plans may be deleted at any time.

13.3 Termination by Omniroo. We may suspend or terminate your Account for breach of these Terms or if you violate any policy.


14. Effects of Termination

Upon termination, your right to access the Service immediately ends. You remain responsible for payment of all fees accrued prior to termination.


15. Disclaimers & Limitation of Liability

15.1 Disclaimer. The Service is provided “as is” and “as available” without warranties of any kind.

15.2 Limitation of Liability. To the maximum extent permitted by law, Omniroo’s aggregate liability shall not exceed the total fees paid by you in the three months preceding the claim.


16. Indemnification

You agree to indemnify, defend, and hold harmless Omniroo and its affiliates from any claims arising out of your use of the Service, your violation of these Terms, or your infringement of any rights.


17. Governing Law & Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. Any dispute arising under these Terms shall be resolved in the courts located in Sydney, Australia.


18. Miscellaneous

  • No Waiver. Failure to enforce any right does not constitute a waiver.
  • Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary.
  • Assignment. You may not assign these Terms without our prior written consent.

19. Contact Us

If you have questions or concerns, please contact us at:

Omniroo Support Team Email: support@omniroo.com